Ho there!

Learn more about the people behind the curtains working for your practice, allowing you to focus on what you do best.

Meet the Makers

Our team is comprised of technology wizzes, creative word-smiths, business gurus, and medical professionals, combining the world of web marketing with the nuances of running a clinic or practice. We're intentionally small and mighty, ensuring a positive, personalized, and care-driven partnership, every time.

Nate Kay

Local SEO & Technical Support

Technically speaking, Nate has over 20 years of web strategy and SEO experience. Like Oz behind the curtain, he thrives off of challenge and believes in the power of a well-established process. As a Floss managing partner, Nate strives to debunk the theory that bigger is better when it comes to your marketing team, driving results through attention and care.

Nate's Superpower: Strategizing

Emily Erickson

Creative Strategy & Content

Worker of words and content creator for over 4 years, Emily's favorite part of being human is finding and cultivating connection. She enjoys collecting stories and working and polishing them like precious jewels, and as a Floss managing partner, ensures interpersonal connection doesn't get lost in the noise of the digital world.

Emily's Superpower: Empathy


Dr. Pat Hopkins

Rheumatologist & Primary Care

Owner of Hopkins Medical Group in Boston

Pat's Superpower: Innovation

Dr. Andrew Edwards


Owner of Walla Walla Eye Center in Washington

Andrew's Superpower: Insight

Dr. James Kozik


Owner of Kalispell Family Dental in Montana

James's Superpower: Perseverance

Dr. Charles Kendall


Owner of Touchstone Endodontics in Kansas & Mary Kendall as Business Manager

Charlie & Mary's Superpower: Teamwork

M. Sydney Thompson, MBA


Medical Group Management in Oregon with 17+ Years of Experience

Sydney's Superpower: Leadership

Matthew Liepke, M.ED

Client Success & Accounts

Business Management & Education Background with 15+ years of Experience

Matthew's Superpower: Loyalty

Ceara Crawshaw

User Experience & Biotech

Founder of Pencil & Paper Design Company

Ceara's Superpower: Thoughtfulness


Lana Bannow

Small Business Branding & Design

Founder of Hey Charlie Creative

Lana's Superpower: Perspective



Quality Assurance & Support

Writer & Education Background with a Master's Degree in English Literature

Stephanie's Superpower: Attentiveness

Christian Rea

Digital Marketing & Analytics

Founder of SourceView

Christian's Superpower: Trust


Tor Naerheim

Corporate Brand Design & Advertising

Founder of TNBD

Tor's Superpower: Creativity



Web Development & Communications

Founder of Reyn Creative Marketing

Joelle's Superpower: Braveness


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